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VoxAI — Frequently Asked Questions

Here you will find answers to the most common questions about VoxAI.

General & Pre-Sale

What is VoxAI?

VoxAI is a software application that acts as an “AI Co-Host” for your stream. It allows you to create a unique AI character with a custom personality that can interact with your community, give voiced shoutouts for events like subs and raids, and display on-screen alerts.

Will VoxAI support other platforms like Kick or YouTube?

At this time, we have no plans to include support for other platforms such as Kick or YouTube. VoxAI is built specifically for Twitch to ensure the deepest possible integration and the best user experience for that platform.

Is this a one-time purchase? What's the price?

Yes. As stated on our showcase page, we believe in simple, honest pricing. VoxAI is a one-time purchase of $25 for a lifetime license. There are no subscriptions. Ever.

What does "lifetime license" mean?

A lifetime license grants you access to the VoxAI software for its entire commercial lifespan. You can find more details in our Terms of Sale.

What is your refund policy?

All sales are final. Due to the digital nature of the product and the immediate access you receive, we do not offer refunds. We highly recommend you read through this entire FAQ and our Terms of Sale before purchasing to ensure VoxAI is right for you.

Third-Party Services & Costs

Does the $25 price include everything I need?

The $25 is for the VoxAI software license only. VoxAI requires an internet connection, and third-party paid services that are not included. You are responsible for any costs from these external services.

What specific third-party services do I need?

To function, VoxAI needs to connect to at least one AI model (OpenAI's GPT models or Google's Gemini), one Text-to-Speech (TTS) service (Microsoft Azure or ElevenLabs) and a valid working Twitch account.

How much will the third-party services cost me?

This depends entirely on your usage. Most of these services operate on a pay-as-you-go model. For light to moderate use, the costs can be very low. We strongly recommend visiting the pricing pages for OpenAI, Google, Microsoft Azure, and ElevenLabs to get an estimate based on your expected needs.

Features

How does the "Deep Persona Crafting" work?

Our persona editor allows you to write a detailed backstory, define personality traits, set a sense of humor, and provide specific instructions on how your AI should behave. This allows you to create a truly unique character for your stream, all in plain text.

What Twitch events can VoxAI react to?

You can configure custom voiced AI reactions for subscriptions, re-subscriptions, gift subs, follows, raids, cheers, and more, ensuring you never miss a moment to engage with your community.

What are the "On-Screen Alerts"?

VoxAI has built-in, self-hosted browser overlays. You can trigger animated effects like confetti and fireworks for alerts, adding a professional visual pop to your stream without needing extra services.

What is the "Plugin Manager"?

VoxAI is built to be expandable. The plugin system allows you (or other community members) to add new features or create custom alerts. The manager makes installing these plugins simple and easy.

Visuals & Avatars

Do I get a visual avatar with VoxAI?

No, visual avatars are not included with the purchase of VoxAI. Our software is the engine that powers your character's brain (AI) and voice (TTS). The on-screen visual representation is a separate component that you have complete creative control over.

You are responsible for setting up your own avatar using dedicated vtubing software (like VTube Studio, VSeeFace, etc.). These programs listen for microphone input to animate the avatar, which is how VoxAI's voice brings your character to life.

While the full setup is outside the scope of our support, we have created a guide to help you understand the basics. You can find our guide on the official wiki here: Avatar Setup Instructions.

Technical & Support

What are the system requirements?

VoxAI is compatible with Windows 10 and Windows 11. A stable, persistent internet connection is required at all times for the software to function.

Is it hard to set up?

No, the UI is designed to be modern and intuitive. The setup process involves getting API keys from your chosen third-party providers and pasting them into the VoxAI settings panel. We provide documentation to guide you through every step.

Do you offer technical support if I have trouble with setup?

Official one-on-one technical support is not provided. VoxAI is designed to be as intuitive as possible, but we do not have the resources to guide individual users through setup or troubleshoot specific issues.

However, we have a community Discord server where you can get help from other users, share ideas, and find solutions to common problems. This is the best place to ask for assistance. You can find the link to join the Discord in the main menu of the VoxAI application.

faq.txt · Last modified: by voxai_wiki